MAXIMISING THE LIFESPAN OF YOUR ASSETS
RESPONSIVE SERVICING
DESIGNED TO MEET
BACK-TO-BACK KPI’S
SERVICE
Airgene’s HVAC hygiene and facility service programmes range from traditional HVAC hygiene, duct cleaning, exhaust cleaning and indoor air quality, to cleaning, installation and maintenance of a wide range of building services that fall outside your FM and other service contracts.
No unnecessary expense
Airgene use state of the art technology to identify and remediate problem areas that are out of reach of the usual manual solutions, but keep your costs down by recommending it only when necessary.
We adhere to the specific classification systems for different types of facilities and equipment have been developed to identify, classify, remediate and measure the type of work that needs to be completed according to AS/NZS 1324.1, AS/NZS 3666 Microbial Growth and AIRAH best practice guidelines.
A wide range of technically specialised services
24/7 EMERGENCY RESPONSE
Airgene’s Australian based Service Centre operates 24/7, every day of the year.
Our Service Controllers have been selected for their combination of technical aptitude, experience,
customer service and ability to work with clients and technicians in critical situations.
Calls are escalated appropriately to ensure issues are resolved according to agreed response times and KPI’s.
Our Service Controllers have been selected for their combination of technical aptitude, experience,
customer service and ability to work with clients and technicians in critical situations.
Calls are escalated appropriately to ensure issues are resolved according to agreed response times and KPI’s.
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